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Privacy Policy

Last Updated: January 2026

Introduction

At TrustQA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Data We Collect

Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Optional profile details you choose to provide
  • Content: Reviews, comments, ratings, and other content you submit through the Service
  • Communications: Information you provide when contacting us for support or inquiries

Information Automatically Collected

When you use our Service, we automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: Information about how you interact with our Service, including pages visited, features used, and time spent
  • Log Data: IP address, browser type, access times, and referring website addresses
  • Location Data: General location information based on your IP address or device settings (with your permission)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and activity on our Service. Cookies are small data files stored on your device that help us improve your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Data

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Service
  • To verify the authenticity of reviews and content
  • To personalize your experience and deliver relevant content
  • To process transactions and send related information
  • To send you technical notices, updates, and support messages
  • To respond to your comments, questions, and requests
  • To monitor and analyze trends, usage, and activities
  • To detect, prevent, and address technical issues and fraudulent activity
  • To comply with legal obligations and enforce our Terms of Service

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business
  • Protection of Rights: To protect the rights, property, or safety of TrustQA, our users, or others
  • With Your Consent: When you have provided explicit consent for us to share your information

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

You may request deletion of your account and associated data at any time by contacting us at admin@trustqa.app.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to your personal information
  • Correction: The right to request correction of inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information
  • Portability: The right to receive your data in a structured, commonly used format
  • Objection: The right to object to processing of your personal information
  • Withdrawal of Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at admin@trustqa.app. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: admin@trustqa.app
Location: Doha, Qatar

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