We're here to help! Find answers to common questions or get in touch with our support team.
You can create an account by downloading the TrustQA app from the App Store or Google Play Store. Once installed, tap "Sign Up" and follow the on-screen instructions to create your account using your email address or phone number.
After signing up, you'll receive a verification code via email or SMS. Enter this code in the app to verify your account. Verified accounts have access to additional features and help maintain the integrity of our platform.
You can reset your password by tapping "Forgot Password" on the login screen. You'll be redirected to our password reset page where you can choose to receive a verification code via email or phone number. Once verified, you can set a new password.
TrustQA uses advanced verification systems to authenticate reviews and ensure they come from real users with genuine experiences. Our system checks various signals to verify authenticity, helping you make informed decisions based on trusted information.
Yes, you can edit or delete your reviews at any time from your profile. Simply go to "My Reviews" in the app, select the review you want to modify, and choose to edit or delete it.
If you encounter content that violates our community guidelines, you can report it by tapping the three-dot menu on any review or content item and selecting "Report." Our team reviews all reports and takes appropriate action.
You can update your contact information in the app settings under "Account Information." You'll need to verify the new email address or phone number before the change takes effect.
To delete your account, go to Settings > Account > Delete Account. Please note that account deletion is permanent and cannot be undone. All your reviews and data will be removed from our platform.
Yes, we take your privacy and security seriously. We use industry-standard encryption and security measures to protect your data. For more information, please review our Privacy Policy.
Try the following troubleshooting steps:
If the issue persists, please contact our support team with details about your device and the problem you're experiencing.
If you're not receiving verification codes:
App updates are available through the App Store (iOS) or Google Play Store (Android). Enable automatic updates in your device settings to always have the latest version, or manually check for updates in the respective app stores.
Can't find what you're looking for? Our support team is here to help.
Email: admin@trustqa.app
Location: Doha, Qatar
Response Time: We typically respond within 24-48 hours during business days.